At KuKirin, we strive to provide reliable delivery to our customers in Cyprus. Due to the geographical location and specific logistics arrangements, the following terms apply to all orders shipped to Cyprus.
1. Shipping Timeline & Method
- Shipping source: Orders are dispatched from our EU warehouses.
- Carriers: We partner with trusted international carriers such as DHL, DPD, UPS, and GLS.
- Tracking: A tracking number will be provided once your order is dispatched. Please note that for Cyprus, tracking updates may be limited once the shipment enters the transshipment phase.
2. Shipping Fees & Customs
- Shipping cost: A flat €30 island-wide delivery fee applies unless otherwise stated at checkout.
- Delivery area: We deliver everywhere on the island (Republic of Cyprus). We do not deliver to the occupied areas in the north.
- Import duties: As Cyprus is an EU member state and goods are shipped from our EU warehouses, customers typically do not incur additional customs duties.
3. Special Terms & Return Policy
Please be advised that Cyprus is classified under our Special Logistics Region. By placing an order for delivery to Cyprus, you acknowledge and agree to the following:
- No returns or exchanges: We do not accept returns or exchanges for orders delivered to Cyprus.
- Quality issues: This "No Return" policy includes instances of quality-related issues or change of mind.
- Final sale: All purchases shipped to Cyprus are considered Final Sale.
4. Delays & Liability
KuKirin is not responsible for delays caused by:
- Port congestion or local logistics bottlenecks.
- Public holidays or peak seasonal demand.
- Extreme weather or force majeure events.
5. Customer Support
For status updates on your Cyprus delivery, please contact our dedicated team at kukirincy@gmail.com. In some cases, we may provide you with a local delivery contact for direct coordination once the package arrives on the island.